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Simply Simply Click and Collect your QuickStart self-install pack free of charge, from your nearest store that is collectPlus.

Simply Simply Click and Collect your QuickStart self-install pack free of charge, from your nearest store that is collectPlus.

In the event your Virgin Media gear ever requires a tune-up don’t worry, we’ll sort it at no additional cost. This does exclude mistreatment and misuse, so do not make use of your V6 package as a coaster!

Simply Click and Collect

Simply Simply Click and Collect your QuickStart self-install pack at no cost, from your nearest store that is collectPlus. Get going in a flash once you self-install with this QuickStart pack.

It’s available if the home’s been connected to your system anytime within the last few 36 months.

Residence delivery

It’s possible to have your QuickStart self-install pack delivered right to your home for ?5. We’ll deliver all you need to get create in your very own time, faff-free. This method can be obtained should your home’s been connected to your community anytime within the last 36 months.

Engineer check out

Certainly one of our designers comes and install your gear for you personally. You need to be in a position to book a trip within week or two of the purchase and you may look for an or afternoon appointment morning.

Prior to the visit determine in which you would like your gear and invite 2-3 hours when it comes to installation. Some body over 18 yrs. Old has to be current whenever we install and we’ll offer you a complete demo of exactly how to utilize your kit before we leave.

After you have a confirmed install date, speak to your present provider and inform them you’re leaving. To reduce the possibility of being without internet, arrange to be disconnected simply after your Virgin Media connection begins. You ought to be in a position to maintain your phone that is current number, simply enter your details at checkout and we’ll perform some sleep. We’ll also deliver all of the given information you want regarding the agreement, billing, etc by e-mail, to help you take full advantage of Virgin Media from the off.

Readily available for clients and current cable clients having a brand new solution. Contact us within fourteen days of activation and we’ll reimbursement the very first month’s expenses and setup fees. You will simply be charged for deals (such as for instance phone phone phone calls, texts, purchases and improvements) you made after activation. Your statutory liberties aren’t impacted.

After much more?

Broadband & Mobile

Television, broadband and phone packages

Have more done online, faster

At Virgin Media we use DOCSIS ® 3 technology and a thicker that is unique cable that operates through the case to your residence and keeps the rate whatever the distance.

What this means is you may get the absolute most out of our awesome quick downstream speeds no matter what far you will be from our case and much more individuals when you look at the home can share the text to accomplish everything they love. Ideal for families that do more, watch more, and now have more enjoyable.

Our quickest widely accessible speeds are seven times* faster than BT and Sky.

Television, broadband & phone

From ?33 per month

Broadband & phone

From ?28 per month

Broadband & television

Have a look at our deal

Cellphone & SIM discounts

Consider our latest provides

Television, broadband & phone

From ?33 per month

Broadband & phone

From ?28 30 days

Broadband & television

Consider our deal

Cellphone & SIM discounts

Have a look at our latest provides

Am I Able To keep my current phone quantity? May I keep my current telephone quantity?

Could I keep my telephone that is existing quantity? Am I able to keep my current telephone quantity?

Yes, we’ll even speak to your landline that is current provider result in the switch because smooth that you can.

Ideally every thing goes efficiently, but over on the day we’ve told you, you may be entitled to compensation if it’s delayed beyond one working day if we can’t switch you.

For more info please see our Automatic Compensation Scheme.

To be eligible for payment, there are a few requirements need that is you’ll satisfy:

• You’ll need to inform us within 30 times when you’ve switched effectively

• You’ll need to be switching to Virgin Media from another provider

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• You’re perhaps perhaps perhaps not to blame for the wait when you look at the switch

• Your current provider hasn’t unduly delayed the switch

If these requirements are met, we’ll:

• Pay you as a credit that is one-off

• Aim to pay for effective claims within two trading days

You’ll get yourself a credit in your next bill. We’ll work out of the quantity if you take your airtime that is monthly plan, dividing it because of the amount of times in four weeks then multiplying by the quantity of times the switch is delayed. (minimal credit is ?3. )

aman katoch

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